Course Descriptions :: AC/C Tech Online Apartment Maintenance Training

APP101 - Range Maintenance

This course develops skills in servicing gas and electric ranges.Â Students will learn how to interpret the schematic wiring diagram; how to repair the surface heating components; how to repair the bake and broil components; and how to repair the clock, timer and/or lights.Â Most importantly, the students will learn to make these repairs in a safe, efficient, and productive manner.

APP102 - Refrigerator Maintenance

This course develops skills in servicing refrigerators. Students will learn to how to interpret the schematic wiring diagram; trace the sequence of operation; test every component; diagnose the compressor; check for refrigerant leaks; recharge the system; and make all repairs in a safe, efficient, and productive manner.

APP103 - Dishwasher Maintenance

This course develops skills in servicing convertible and built-in dishwashers. Students will learn how a dishwasher operates, including the fill cycle, wash cycle, rinse cycle, and dry cycle. The students will also learn details about every component, and, how to test the components for proper operation using a VOM (Volt-Ohm Meter). Plus, they will learn how to interpret the schematic wiring diagram and trace the sequence of operation. Emphasis will be placed on improving poor dish-washing results, improving poor drying results, and reducing noisy operations. In addition, emphasis will be placed on repairing leaks and making all repairs in a safe, efficient, and productive manner.

APP104 - Washer Maintenance

This course develops skills in servicing washing machines. Students will learn how a washing machine works, including the water fill, agitate, spin, rinse, agitate again, and spin dry cycles. Students will also learn details about every component, and, how to test each component for proper operation using a VOM (Volt-Ohm Meter). Plus, they will learn how to interpret the schematic wiring diagram and trace the sequence of operation. Emphasis will be placed on improving poor wash results; and how to make repairs in safe, efficient and productive manners.

APP105 - Dryer Maintenance

This course develops skills in servicing both gas and electric dryers. Students will learn how a dryer operates, how to interpret the electrical diagram, how to diagnose and replace defective parts, learn causes of poor drying results, and learn causes of noisy operations. In addition, the students will learn how to make repairs in safe, efficient, and productive manners.

ELE101 - General Wiring Maintenance

General Wiring Maintenance involves troubleshooting and repairing electrical problems inside the residence. Students will learn how to correctly install duplex receptacles, wall switches, lighting fixtures, GFCI's, AFCI's, fire and smoke detectors, 110 volt special purpose circuits, 220 volt range and dryer circuits, low voltage doorbell circuits, and more. The students will also learn basic principles of electricity, NEC codes, VOM and Amp meter usage, and safety hints.

ELE102 - Advanced Wiring Maintenance

This course develops skills in maintaining service entrance equipment such as conductors, weather head, anchors, conduit, meter base, meter, main service panel, subpanels, junction boxes, grounding electrode conductor, ground rod, etc. Also covered are electrical requirements in workshops, special purpose circuits, ceiling fan installations, unique lighting plans in clubhouses, exterior lighting plans for apartments, and electrical requirements at swimming pools. NOTE: Students are encouraged to bring their residential or communities electrical drawings to class for analyzing.

ELE103 - Aluminum Wiring Maintenance (4-hour workshop)

This program is designed to help students understand how to maintain aluminum wiring branch circuits in accordance with applicable building codes. This program covers procedures that will promote awareness to unsafe conditions, connection failure warning signs, routine inspections, and proper maintenance techniques. Emphasis will be placed on making repairs in a safe, efficient and productive manner.

GEN101 - Career Opportunities in Apartment Maintenance

This course is designed to help students understand the role of a maintenance technician and to help them realize career opportunities in the apartment industry. The students will gain exposure to different job levels, Job assignments and work expectations for each level, work order procedures, service calls during and after normal business hours, compensation trends, overtime pay requirements, customer satisfaction and resident retention, plus more. The students will also gain exposure to employer benefit offerings such as health insurance; sick, holiday, and vacation pay; 401k or pension plans; and educational assistance. Upon successful completion of this course, the students will be able to realize career opportunities in the apartment industry. Moreover, they will be able to decide if apartment maintenance is a desirable career track.

GEN102 - Basic Electricity

This course helps students understand basic electricity principles as a building block for diagnosing and repairing electrical devices in a home or apartment. Students will learn electrical theory, electrical terminology, ohms law, and how to apply electrical formulas. From a practical standpoint, students will learn how electricity is produced and distributed from the utility company, the demand for electricity in a dwelling, smart home technology devices, volt-ohm meter testing, how to interpret diagrams and schematic, basic points of electrical safety, plus more.

This course involves 40 hours of specialized technical training: 12 hours of online training, followed by 8 hours of in-field training with an instructor, followed by another 10 hours of OJT (On-the-Job Training) through an employer.

GEN103 - Self-Management

This course helps students develop careers within the residential and apartment industry. Simply stated, it’s understanding and taking responsibility for one’s on behavior and wellbeing. The course takes a psychological approach toward improving attitudes and concepts. It includes planning a career, projecting a professional image, developing skills, time management, human relation, motivation, personality, health, and leadership skills.

GEN104 - Supervision

This course prepares students for entry level supervision positions within the industry. The students will develop an understanding of various organizational structures and practices, supervisory methods and concepts, human relations within the industry, personal considerations, and supervision of maintenance activities.

HEA101 - Electric Furnace Maintenance

This course analyzes electric heating principles but with an emphasis on repairing a furnace in no heat situations. The students will learn how to test and evaluate the components; e.g.: thermostat, sequencer, heating elements, fusible links, and limit switches. Moreover, the students will develop skills in reading schematics, and making repairs in safe, efficient and productive manners.

The lessons consists of 40 hours of specialized technical training: 30 hours of online training, followed by 10 hours of OJT (On-the-Job Training) through an employer. Courses are geared toward hands-on learning that will give students "maximum exposure" in maintaining electric furnaces.

HEA102 - Gas Furnace Maintenance

This course studies gas heating principles but with an emphasis on making repairs in no heat situations. Students will learn to recognize and test each component, interpret the schematic wiring diagram, trace the sequence of operation, and adjust the furnace for optimum efficiency. Also, students will learn how to clean a furnace, check for gas leaks, and complete service calls in a safe, efficient, and productive manner.

The lessons consists of 40 hours of specialized technical training: 30 hours of online training, followed by 10 hours of OJT (On-the-Job Training) through an employer. Courses are geared toward hands-on learning that will give students "maximum exposure" in maintaining gas furnaces.

HEA103 - EPA Technician Certification - 2018 Exams

This course prepares students for the EPA Technician Certification Exam. It does not require a highly skilled service technician to pass the exam, but some background and experience would be helpful. The training covers ozone depletion, the Montreal Protocol, EPA rules and regulations, DOT cylinders, leak detection, refrigerants, refrigerant oils, recovering and recycling, system evacuation, servicing small appliances, servicing high pressure appliances, and servicing low pressure appliances. The training also contains information published in the May 14, 1993, Federal Register (58 FR 28660), Ashrae Standards (ANSI/ASHRAE 15-1992), and U.S. Department of Transportation standards (DOT P 5800.5). All technicians must pass a closed-book proctored test which contains 25 questions about EPA regulations, and 25 questions on recycling procedures in the area in which they work. They may choose to test in only one area, or they may choose to test in more than one area, or they may choose to take the universal test which consists of 100 questions: 25 general and 75 sector-specific (25 from each sector of Type I, Type II and Type III). The minimum passing standard is 70%.

HEA103 - EPA Technician Certification - 2018 Training Materials

This course prepares students for the EPA Technician Certification Exam. It covers Ozone Depletion, Global Warming Potential, Refrigeration Characteristics & Identification, Ozone Depleting Refrigerants , Clean Air Act and The Montreal Protocol, Clean Air Act Section 608 Regulations, Clean Air Act Venting Prohibition, Refrigerants and Oils, Refrigeration, The Three R’s, Leak Detection, Recovery Techniques, Dehydration, Safety/General, Safety/Cylinders, Shipping, servicing small appliances, servicing high pressure appliances, and servicing low pressure appliances.

All technicians must pass a closed-book proctored test which contains 25 questions about EPA regulations, and 25 questions on recycling procedures in the area in which they work. They may choose to test in only one area, or they may choose to test in more than one area, or they may choose to take the universal test which consists of 100 questions: 25 general and 75 sector-specific (25 from each sector of Type I, Type II and Type III).

The minimum passing standard is 70%.

HEA103 - Lilly Refrigerant Management Program

The primary objective of this program is to ensure that Eli Lilly refrigerant technicians and their refrigerant regulatory program coordinators have the knowledge, skills and competencies necessary to do their job safely and in compliance with EPA regulations. Specifically, emphasis is placed on [1] Technician Certification & Equipment Types, [2] Refrigerant Characteristics & Identification, [3] Definition of a Full Charge, [4] Leak Detection & Response, [5] Safe Work Practices, [6] Refrigerant Recovery Concerns, [7] Repair Regulations and Timelines, [8] Initial & Follow-up Verification Tests, [9] Leak Inspections, [10] Disposing Appliances, and [11] MOT’s (Materials of Trade).

HEA104 - Air Conditioning Maintenance

Residential air conditioning principles are studied in detail but with an emphasis on troubleshooting and adjusting the unit for optimum efficiency. The students will develop skills in recovering the refrigerant, leak testing, evacuating, and charging a system. The students will also develop skills in interpreting the electrical schematic, analyzing the compressor, performing annual maintenance, and making repairs in safe, efficient, and productive manners.

HEA105 - Heat Pump Maintenance

This course studies the basic approach to servicing residential heat pumps. The technicians will learn to diagnose a reverse-cycle heat pump, identify and test the components, determine what controls the direction of heat flow, adjust auxiliary heat, and more. The technicians will also gain exposure to causes of failures, preventive maintenance techniques, safety information, tools, testing equipment, and most importantly, how to make all repairs in a safe, efficient, and productive manners.

HEA201 - Worst Case Draft Testing

This course develops skills in evaluating the operation of vented combustion appliances under conditions which may not allow them to function properly. Students will learn the importance of conducting a Worst Case Draft Test; set-up procedures for pressure testing the combustion appliance zone; how to determine the worst case configuration; draft test procedures for water heaters and furnaces; minimum draft testing requirements; and permanent corrective solutions that will minimize back-drafting and carbon monoxide poisoning.

INT101 - Grounds, Scenery and Curb Appeal

This course develops skills in maintaining the appearance of a residential building or apartment community. Students will gain exposure to a comprehensive list of items to inspect, clean and/or repair: e.g.: market appeal, landscaping, parking lots and driveways, walkway and steps, fencing and gates, mailboxes, signs, children’s play areas, outdoor accessories, disposal areas, retaining walls, drainage systems, building exterior components, hallways, laundry rooms, storage areas, etc. They will also learn aspects related to liability; e.g.: grounds safety, security systems, environmental health concerns, and utility shut-offs.

This course involves 41 hours of specialized technical training: 30 hours of online training, 10 hours of OJT (On-the-Job Training) through an employer, and 1 hour verification assignment.

INT102 - Outdoor Amenities

This program covers maintaining and repairing Outdoor Amenities. So what are outdoor amenities? They are items of being pleasant or agreeable; something (as a conventional social gesture) that conduces to smoothness or pleasantness of social relationships; something that conduces to comfort, convenience, or enjoyment. Specifically, the students will learn how to maintain basketball courts, patios, sidewalks, steps, concrete walls, children’s play areas, decks, fences, gates, volleyball courts, water fountains, flags and flag poles, banners, and signs. Emphasis will be placed on removing obstacles that may be considered hazardous and improving the appearance of the facility or community.

INT103 - Exterior Building Maintenance

This course develops skills in making repairs outside the residence. The students will learn how to repair roofs, gutters and down spouts, exterior walls, screens and windows, doors and door locks, porches, patios, and decks. Also covered are safety awareness, tool selection, and construction materials. But most importantly, the students will learn to make repairs in safe, efficient, and productive manners.

INT104 - Interior Building Maintenance

This course develops skills in maintaining the interior upkeep of a property and to ensure that all vacant apartment units are thoroughly restored to a “market ready” condition, and in a timely manner. More specifically, students will learn procedures for repairing interior components such as ceilings, walls, floors, stairs, doors, cabinets, trim, and baseboards. They will also inspect appliances, HVAC equipment, plumbing fixtures, and the electrical system for safety and functionality.

INT105 - Final and Inspection (4-hour workshop)

This course develops skills in making final preparations before a facility can be leased. It mainly covers touch-up work that may have been damaged during the punch-out or cleaning process. It also covers inspections to assure that the facility is clean, all appliances are working properly, and that all repairs were made in a professional manner.

INT201 - Uniform Physical Inspections

This course develops skills in conducting inspections as covered under the United States Department of Housing and Urban Development UPCS (Uniform Physical Condition Standards). Students will learn details about the UPCS protocol and procedures, deficiency definitions, inspection guidelines, scoring, technical reviews, and database adjustments. Emphasis will be placed on achieving a 95-100% REAC score. Additionally, the program includes a strategy that gets everyone involved. This team approach will have the greatest impact towards helping your apartment communities achieve the highest score possible.

INT202 - Mold Remediation

This course examines the mold remediation process. Students will gain a firm understanding of mold, its basic background information (including its origins, characteristics and the optimal, environmental factors needed for the maturation process), the various types of mold and their manifestations, health risks associated with exposure, and the procedures associated with the detection, containment, removal, prevention and completion of the remediation process.

PLU101 - General Plumbing Maintenance

This course develops skills in solving plumbing problems in a home or apartment community. The students will learn the anatomy of a plumbing system and how to make repairs at kitchen sinks, bathroom sinks, tubs, showers, toilets, and water heaters. The students will also learn drain cleaning techniques via plungers, pressure, and toilet augers. Emphasis will be placed on making repairs in a safe, efficient and productive manner.

The lessons consists of 40 hours of specialized technical training: 30 hours of online training, followed by 10 hours of OJT (On-the-Job Training) through an employer. Also, the lessons are geared towards hands-on learning that will give students "maximum exposure" in maintaining plumbing systems.

PLU102 - Advanced Plumbing Maintenance

This course develops skills in making plumbing improvements. Students will learn how to work with different types of pipes; e.g.: PVC, CPVC, copper, galvanized, and black pipe. Moreover, they learn how to cut, thread and braze pipe. Other topics include water softeners & treatment, water filters, on-demand and point of use hot water heaters, recirculating pumps and sump pump installation & repair, sewage ejector installation & repair, correcting noise problems, AAV (air admittance valves), bathroom - pump in a bucket installation, and drain machine cleaning. Emphases will be placed on making repairs in a safe, efficient and productive manner.

SWI101 - Swimming Pool and Spa Codes

This course develops skills in maintaining Swimming Pool and Spa equipment according to the State of Indiana - Department of Health - Public and Semi-Public Swimming Pool Rule 410 IAC 6-2.1. Students will learn details about the rule which will enable them to maintain the facilities in a safe, efficient, and productive manner. Every state has specific rules, and for that reason, this program should be considered as a guideline. Always follow the rules applicable for your State. Most are posted on the internet and can be obtained free of charge. For your convenience, AC/C TECH has created a link to obtain those rules. They can be found in the AC/C TECH Online Technical Support -- Swimming Pool & Spa Section.

SWI102 - Swimming Pool & Spa Opening

This course is designed to help students understand procedures for opening a swimming pool. It also covers best practices for opening and maintaining a spa. The lessons will guide students through numerous tips for establishing a safe, healthy and appealing pool/spa. It does not require a highly skilled maintenance technician to open a pool or spa, but some background and experience would be helpful.

SWI103 - CPO (Certified Pool Operator)

This course develops skills in maintaining records and files on water testing; disease and accident prevention; pool operation problems and chemical adjustments; equipment maintenance; energy conservation; training personnel; and monitoring swimmers.

SWI104 - Pool Closing

This course develops skills in closing a pool. It covers draining the pool; blowing out lines; winterizing the components; storage of equipment; and setting up circulation for winter water, plus chemicals.

Course Descriptions